ITLA's glossary of ISO quality assurance terminology with roughly 1500 term pairs is a bestseller in terms of downloads. It is a Rich Text Format document, last updated in January 2002. Size: 210 KB. It was downloaded more than 2500 times and precisely three people paid $10 as suggested in the document.That's why we decided to take it offline. If you want it, please click below.

ITLA no longer sells glossaries except the one above. The terms are: no payment, no glossary. All revenues from that glossary go to charity (Christian Children's Fund, Richmond, VA).